Frequently Asked Questions
1Q. Does the mPULSE 3000® remove calcium from the water like a salt system does with an ionization process?
1A. The mPULSE 3000® changes the form of the calcium and magnesium so it does not adhere to surfaces in a scale form. This is done through thousands of electrical impulses that hppen per second in our proprietary technology. Your body needs these two important nutrients and the mPULSE 3000® gives them to you in a form that is friendly to your body and your household fixtures and appliances. A salt system removes these two nutrients and substitues them with salt or potassium chloride. both of thesalt by-products are not healthy to ingest.
2Q. Does the mPULSE 3000® remove previous calcium scaling from plumbing fixtures and surfaces?
2A. Over time the mPULSE 3000® will remove scaling from existing fixtures and improves the longevity of the fixtures and appliances in your home. The time and success rate of this can vary from circumstance to circumstance.
3Q. What is the power usage of the mPULSE 3000® and the eletronic valves?
3A. The mPULSE 3000® uses less power than a 25 watt light bulb and it is 50% more efficient than a salt system and 33% more efficient than a RO system. Your return on investment for an mPULSE 3000® far exceeds other Whole House Water Systems. Review our chart to look at comparisson operting costs by system.
4A. What is the backwash rate for each mPULSE 3000® tank size?
4A. Our tanks should be set for approximately a 5 minute backwash cycle time. Each tank differs in size based on household needs. We recommend that you cycle through three times the volume of water to insure that the tank is fully cycled and free of contaminants so it can accomplish another filtration cycle fully charged. This is an approximate usage per tank: 15 gallons for 8" x 42" @ 3.5 gpm; 20 gallons for 9" x 48" @ 4gpm; 25 gallons for 10" x 54" tank @ 5 gpm; 35 gallons for 12" x 52" tank @ 7 gpm; 40 gallons for 13" x 54" tank @ 8 gpm. We also, offer various valves which can be customized to a persons budget or efficiency requirements.
5Q. What is the average water usage for a family?
5A. The average person uses 50-75 gallons of water daily.
6Q. How much water should pass through the filtration tank before a backwash cycle?
6A. There is no recommended gallaon rating for carbon as it is not regenerated. In Phoenix, set the filter to backwash every 3000 gallons. In this format it should backwash approximately every two weeks. Adjust as necessary to achieve this bi-weekly backwash cycle. In areas with higher sediment or wells lower the gallon amount so it backwashes more often.
7Q. With the 762 Logix Valve, what is the best set-up structure for the backwash cycle? Is there a time component to the set-up of the cycle so it is controlled to backwash at a certain time of day after it meets the usage requirement?
7A. The system performs better with a good backwashing for at least 5 minutes and backwashes les often. Example: it would be better to backwash once every three weeks really well as opposed to having a really short backwash once every 5 days. You want to backwash every 3000-4000 gallons of water usage. A time can be set so it backwashes when you want it to.
5Q. Assuming the timer valve is programmed to regenerate every 7 days, is there an ideal range of water in gallons that should pass through each tank before it backwashes?
5A. A minimum of 4 to 8 gallons per minute of water is used per tank size during backwash cycle with a duration of not less than 5 minutes being recommended. The chlorine sent to each home through the municipal water system is also a factor in determining gallons to set. However, a good rule of thumb is to cycle 3000 to 4000 gallons before a backwash.
6Q. How does a traditional Water Softener work?
6A. A traditional water softener which uses salt or potassium chloride removes hardness (calcium and magnesium ions), and replaces these ions with twice as many sodium ions. The more hardness you have in your water, the more sodium you will end up with after traditionally softening the water.
7Q. How does the mPULSE 3000® work differently than Water Softeners?
7A. The mPULSE 3000® uses electronics to send low voltage/high frequencies or signals through the unit and into the water which help keep the hardness and other minerals in a form that will not cling to your piping, showerheads, water heater, etc. In addition, when this conditioned water comes in contact with existing mineral deposits in your system, they are slowly dissolved and removed over time. Unlike traditional water softening, the mPULSE 3000® removes none of the beneficial minerals from the water, such as calcium and magnesium and does not add sodium to your water.
8Q. Does the mPULSE 3000® soften the water and how do you measure its effectiveness?
8A. Since the mPULSE 3000® system isn’t a traditional water softener that uses salt during an ion exchange, technically it cannot be said to soften water. However, the water that comes out of the system is even better in that it can be used at every faucet in the house and has no smell and tastes great. Salt is bad for the environment and is unhealthy to consume. This is why an RO system is typically sold with a salt system so you can have filtered water to drink. The mPULSE 3000® does not actually remove hardness from the water, but only puts it in a physical form that is not harmful to your system, you cannot test the effectiveness of the mPULSE 3000® by measuring the hardness of the water before and after installation. The best way to test the effectiveness of the mPULSE 3000® system is by the actual benefits you receive. Several of the benefits that you might notice within a week or so after installation would be:
- Lime scale beginning to be removed from your pipes or water heater and the holes of your showerheads beginning to get unclogged.
- Better lathering of all your soaps.
- Whiter clothes using less detergent.
- Less spotting on dishes or shower doors and much easier to clean off.
- Your skin will feel smoother and your hair softer.
10Q. I am seeing bubbles in my new mPULSE 3000® water when I use it after a long cycle of inactivity?
10A. In new units, the size of the carbon media is sometimes larger and it takes time to get fully satrated. When this occurs a carbonation effect is what creates the bubbles. This is temporary and will go away over time.
11Q. I have an instant hot water system in my home is there anything I should consider with this type of product?
11A. It depends on the settings you apply to the system and whether it is on a periodic loop. A periodic loop means the instant hot water system activates on demand rather than being heated 24/7. In this case there is less of an issue with our units. If it is on a constant loop, then the conditioning system for calcium is required on the outbound loop to the hot water and this will require two conditioning units one on the hot and one on the cold side of the system. Calcium is reverted back to a hard scale particle at approximately 140 degrees. So a lower setting of not more than 120 degrees is recommended.
