Frequently Asked Questions
1. Does the mPULSE 3000® remove calcium from the water?
No. The mPULSE 3000® changes the form of the calcium so it does not adhere to surfaces in a scale form. Pool owners and service personnel may still see some calcium on the tile or in rock pores. This is calcium carbonate aragonite (the non-scaling calcium) which is settling in the pores and crevasse, and is easily removable with a steel brush or diluted cleaning solution and applicator.
2. Does the mPULSE 3000® remove previous calcium scaling from pool surfaces?
Well, it depends. If the current scaling is a result of years of neglect, it would take a long time to remove such calcification with the mPULSE 3000®. However, if the scaling is fairly recent (30-60 days), we have seen instances where the water level was raised above the scaling and the calcium was eventually removed. The time and success rate of this can vary from pool to pool.
3. Does a white line on my pool automatically mean there is calcium scaling?
Not necessarily. Remember, there are also irons and other minerals in the water, along with other outside substances such as suntan oils, lotions, etc., that can cause "staining". This is another reason why brushing your waterline is an important step in pool/spa maintenance. Water treatment and balancing water chemistry is a process that requires attention to all aspects of pool maintenance as well as a balanced approach.
4. What is the down side of the mPULSE 3000®?
When dealing with water chemistry and water treatment, pool owners and service providers are often looking for a "quick fix." That said, there are also many factors that must be observed, especially with regard to water chemistry and water treatment. As with the introduction of the salt water chlorinators, pool service providers and owner are slow to adapt to new technology that requires observance of water chemistry. Overall this process gets easier, but it does require some adaptation of water chemistry.
